COVID 19 is effecting each and every one of us. Our goal is to keep you informed of the latest information around the virus as well as information that effects your benefits and coverage. If you have questions or concerns about your policy specifics, please contact our office for personalized details.
United Healthcare Members can CLICK HERE for more information.
Anthem Members can CLICK HERE for more information.
COVID-19 Special Enrollment Period
Some groups may be eligible until April 3, 2020 for a Special Enrollment Period for employees who have previously waived coverage. Contact our office ASAP to see if this applies to your group.
If you believe you might have been exposed to COVID-19 or have symptoms such as fever, cough or difficulty breathing, call your health care provider right away. Only health care providers can order a COVID-19 test.
If you do not have a provider, please contact Ballad Health's Nurse Connect line 24/7 at 833-822-5523.
Telehealth services are recommended during the outbreak and many providers are offering reduced copays and additional services via telehealth.
Early Prescription Refills may be available.
Get emotional support: Call the emotional support line any time at 866-342-6892. This 24/7 Optum Help Line is staffed by professionally trained mental health experts.
It is free of charge and open to anyone.
Don't let your bank account be devastated by COVID-19 Fraud and Phishing Scams.
Neither the IRS nor Bank will call to verify your bank account information, do not give out your financial information over the phone.
Report COVID-19 Fraud
If you believe you've been a victim of a scam or attempted fraud, you can:
Report it to the FBI's Internet Crime Complaint Center
Contact your local FBI Field Office or submit a tip online.